About Us, Contact Info. & Hours

Contact Us


Village Credit Union (Blue Plans Credit Union at that time) was chartered November 1, 1967, and now has over 2,400 members. Offering a variety of services and a professional staff, the Village Credit Union serves the economic needs of its members.

By a unanimous vote of the membership on December 12, 2006, Blue Plans Credit Union was renamed “Village Credit Union” on April 1, 2007. The credit union will now have a community field of membership that welcomes people who live or work in Polk county and the 7 contiguous counties.




Who We Serve

You can be a member of Village Credit Union if you live or work in Polk, Dallas, Boone, Story, Jasper, Marion, Warren or Madison counties, or if you are the family member of a person who lives or works in one of these eight counties.




About Credit Unions

Differences between Credit Unions and Banks

Watch this video to learn why it’s so wise to be a credit union member.

Your credit union is a federally insured cooperative financial institution, owned by its members. Unlike a bank or savings and loan association, a credit union is not for profit and dedicated only to serving its members who share a common bond. Credit Union members pool their money to make their collective savings available for low cost loans to each other.

Since credit unions are nonprofit, earnings are distributed to members either in the form of better rates on savings or rebates on loans, or are invested in new or improved services for the members. Once you deposit money in the credit union, you become a member and shareholder. You can then vote for the credit union’s board of directors. Officers and directors are chosen from the membership and serve on a voluntary basis.




Contact Information & Office Hours

Phone: (515) 243-4400
Fax: (515) 243-5006
Address: 601 E. Court Avenue, Des Moines, IA 50309

To report a lost or stolen debit or credit card, please call 1-800-234-5354 anytime 24 hours a day, 7 days a week.

General email: Info@VillageCU.org

Office Hours:

Monday, Tuesday, Wednesday & Friday
9:00 a.m. – 5:00 p.m.
Drive-Up: 9:00 a.m. – 5:30 p.m.

Lobby: 10:00 a.m. – 5:00 p.m.
Drive-Up: 10:00 a.m. – 5:30 p.m.




Board & Staff

Your Volunteer Board of Directors

  • Libier Bermudez, Vice Chair & Credit Committee Chair
  • Sharon Bowlin, Secretary
  • Nancy DeVore, Board Chair and Credit Committee
  • Mary Hovelson, Audit Committee Chair
  • Linda Wiley, Audit Committee
  • Carol McLaughlin, Credit Committee
  • Jackie Ward, Audit Committee & Membership Officer
  • Deborah Whittie, CFO





Latest News & Closings

  • November 16, 2015Complete our online member survey for a chance to win 1 of 2 $25 gift cards!
  • November 16, 2015Completa nuestra encuesta para tener la oportunidad de ganar 1 de 2 tarjetas de regalo de $25!
  • November 27, 2015Apply for a Holiday Loan in November & secure a low rate!
  • December 1, 2015Apply for a Holiday Loan by December 24th!
AEC v1.0.4

Village Credit Union
601 E. Court Avenue
Des Moines, IA 50309
(515) 243-4400

Federally Insured to at least $250,000 by the NCUA. Equal Housing Opportunity Lender.